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Performance Management in the Public and Third Sectors- avoiding the pitfalls

Tuesday, 25 Mar 2014 (revised date: Wednesday, 2 Apr 2014)
Huw Evans
DETAILS OF TALK
 
TItle: Performance Management in the Public and Third Sectors- avoiding the pitfalls
 
Presenter: Max Moullin, Director Public Sector Scorecard Research Centre
 
Date/Time: Wednesday 2nd April 2014 at 17:00

Venue: West Yorkshire Playhouse, Leeds, LS2 7UP.

Refreshments (tea/coffee/cookies) will be available before the meeting but please confirm your attendance to ensure we provide sufficient for everybody.

Please contact James Crosbie on jamescrosbie@hotmail.co.uk to confirm your attendance.

Max will begin the evening with an interactive presentation on the many pitfalls of managing and measuring performance and how to overcome them. He will also discuss, with case studies, a number of performance frameworks such as the Balanced Scorecard and the Public Sector Scorecard. He will talk about the importance of focussing on outcomes and evidence-based drivers of outcomes and of a performance management culture focussed on improvement, accountability and change, rather than a top-down blame culture. 

He will then facilitate a group exercise encouraging participants to apply the learning to an organisation chosen by the group. 

While most of the examples given will be from the public and third sectors, the topic is just as relevant to those working in the private sector.

Max is director of the Public Sector Scorecard Research Centre and a visiting fellow at Sheffield Business School, where he was principal lecturer for over 25 years. Max's earlier career was in OR in the Departments of the Environment, Transport and Health before becoming senior section leader in British Coal's OR Executive. He is a Fellow of the Operational Research Society and the Chartered Quality Institute. 

Max Moullin
Director, Public Sector Scorecard Research Centre
Visiting Fellow, Sheffield Business School 
Max is a Fellow of the Chartered Quality Institute and the Operational Research Society and is a Chartered Quality Professional.
He is a member of the steering group of the Healthcare Advisory Forum

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