KNOWLEDGE MANAGEMENT – A REVIEW

This article, written by Coakes and Sugden, aims to bring together some of the main concepts that have formed the basis of research, discussion and development of organisational KM projects. The reader may use the article in a number of ways. Firstly, by simply reading through the main article sections which give a general overview. Secondly, through accessing the hyperlinks the reader is led to more detailed information relating to that specific topic. Finally, there are detailed bibliographies for following up areas of particular interest and for further research.

	Introduction		Views About KM in the Organisation
	Data, Information & Knowledge		Knowledge Management Payoff
	Explicit & Tacit Knowledge		Conclusions & References

There is also a map available for the Knowledge Management Review section