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Introduction to Soft System Methodology

  Ref. 567  
  Mark Westcombe, attivation
  5 March 2019, Birmingham
  £550 + VAT Members
  £600 + VAT Non-members


   Foundation NA

This is a practical course aimed at introducing and developing expertise in applying Soft Systems Methodology (SSM). The course looks at understanding the use of SSM techniques for problem structuring within complex projects, as well as how to use the approach in practical situations. The emphasis is on learning by doing using case material and is particularly useful for the early stages of planning projects, thinking through decisions and planning their implementation.

You’ll learn the core techniques of SSM, the practical skills of applying SSM, how to use SSM for thinking about and planning projects, using SSM models to improve dialogue and decision making and the importance of process and process facilitation.

You’ll gain:

  • an introduction and demystification of how to use SSM techniques and processes;
  • practice in the skills of applying SSM to projects;
  • an appreciation of alternative perspectives in order to determine feasible and desirable action;
  • the skills to ensure you agree the right deliverables and achieve the desired outcomes; and
  • knowledge of how to support the process of decision making.

If you are interested in further information, have any requirements (e.g. an alternative course date), or have difficulty booking a course online then please contact Jennie Phelps. It is recommended that courses are booked online. If this is not possible, then please print off, fill and fax or post the Training Course Booking Form.

Jennie Phelps   Address:  The OR Society, Seymour House, 12 Edward Street, Birmingham, B1 2RX, UK
  Tel: +44 (0)121 233 9300
  Fax: +44 (0)121 233 0321