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OR Topics - Data Warehousing & Business Intelligence
MANAGING A DATA WAREHOUSE

Gaining senior management commitment is an essential first step. A data warehouse initiative needs an executive sponsor willing to support the effort by mobilising the necessary resources and facilitating the resolution of business issues as they arise.

The following tips reflect widely accepted best practices:

  • Use a pilot to discover real requirements, and to help choose tools.
  • Refine and expand the warehouse iteratively, in small stages. This approach is sometimes called spiral development.
  • Aim to create a data warehousing department, not just a project team – the skills needed to build the initial warehouse will also be needed for ongoing maintenance and future expansion.
  • Use experienced people in the initial stages, but make sure they transfer skills to nominated permanent staff from the outset.
  • Involve key users, and let the business lead.
  • Don’t just reproduce current reports - experiment with ad hoc analysis in parallel.
  • Defer major investments until they can be supported by a clear business case.

Before embarking on development, it is essential to plan. Good project management practices can and should be applied to any data warehousing initiative, but these need to be combined with an understanding of the technologies and processes involved. Because of this, a data warehousing department is often set up as a specialist management information unit within IT.

The following sections offers guidelines for managing a data warehouse, and identify some of the key issues that need to be addressed:

  • Planning - outlines the main steps needed to build and maintain a data warehouse;
  • Pitfalls – highlights the most dangerous traps that may catch the inexperienced, and suggests ways to avoid them.

For a more in-depth discussion of data warehouse management, see the books by Inmon, Kimball and Adelman.

MANAGING A DATAWAREHOUSE
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Planning a data warehouse initiative
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Pitfalls

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