Operational Research Society News

A recent study has found that medical staff in delivery rooms in the US were prone to “suboptimal heuristic” decision-making when attending to births.

In this instance, professionalisation isn’t a smart suit or a slick presentation. It covers the knowledge, skills and behaviours that might be expected of a data scientist. The OR Society is a key player in a group of bodies interested in what such professionalisation might look like.

It is easy to appreciate that AI systems improve business workflows but what about ones that enable better human-to-human interaction? This is where AI-enabled CRMs come in.