Behavioural OR Stream

Virtually all areas of OR can benefit from behavioural insights.

14:15 - 15:15 | Wednesday 16 September 2020

Behavioural OR (BOR) can bring a helping hand and a fresh perspective to many OR disciplines, from system dynamics and simulation to supply chain management and decision analysis.

The speakers in this stream will share their insight on how BOR can bring benefits to modelling, multi-stakeholder processes and the design and implementation of OR studies. Therefore, this stream will help you to shine a new light on your practice, no matter which area of OR you specialise in. Modellers and researchers should find this stream particularly illuminating. 



The Importance of Human Behavior in Practice: Insights from the Modelling Cycle

Human behaviour is present in many aspects of modelling. In this talk, we will explore the role of practitioner and client behaviour around the development of the model and eliciting behavioural insights and integrating them into the model.

How the OR practitioner interacts and engages the client from problem formulation through to solution implementation is a key mediating factor in the success of an OR project. We will explore approaches for engaging and eliciting information from the client to facilitate model development and implementation.


Each of our three fantastic speakers will be giving a 20-minute talk during the Behavioural OR stream.

Sean Manzi,
University of Exeter

Developing Problem Structuring Capability: A Practice-Based View

The facilitation of multi-stakeholder processes has been a long-standing concern of OR practitioners. Despite frequent use, the efficacy of problem structuring interventions (PSIs) in bringing about changes in collective behaviour remains contested.

This talk considers the ongoing challenge of understanding how PSIs facilitate purposeful collective action. Contrary to individualistic and cognition-focused approaches, this talk presents social practice theory (SPT) as an integrative theoretical perspective for the study of PSIs.

Applying SPT to a case study illuminates how interaction in situ may initialize changes to practices and suggests that PSIs may initiate collective behaviour changes by creating struggles for the legitimacy of meanings and encouraging the joint modelling of innovative socio-material practice constellations.

Katharina Burger, 
University of Bristol


Stakeholder Behavior in Operational Research: Connecting the Why, Who, and How of Stakeholder Involvement

The relevance of stakeholder behaviour is widely acknowledged in OR. However, the specific line of reasoning behind involving stakeholder behaviour often remains implicit. This is problematic as there are very different reasons with important implications for the design and implementation for OR studies.

This talk will demonstrate how to transform the often unconscious capability of addressing stakeholder behaviour in OR into a more conscious one. It will explore how to involve stakeholders, and which stakeholders to involve, for four different motives: improving decision quality, building consensus, improving relationships and the intrinsic value of involving stakeholders.

Vincent de Gooyert, Radboud University

Organisers & Chairs:

Konstantinos Katsikopoulos - [email protected]

Join the Behavioural OR group

The main aim of the SIG is to foster interest in behavioural science and its usefulness for OR and to organise events which will be of interest to practitioners and academics alike. A secondary aim is to increase public knowledge and awareness of OR in general.

Join here