Stafford Beer Medal


This award is named in memory of Stafford Beer, a world leader in the development of systems ideas, especially management cybernetics, and President of The OR Society 1970-71.

The Stafford Beer Medal is awarded in recognition of the most outstanding contribution to the philosophy, theory or practice of Information Systems published in the European Journal of Information Systems (EJIS) within the relevant year.

Stafford Beer

Stafford Beer

Citation for Stafford Beer Medal 2019

Anol Bhattacherjee, Christopher J. Davis, Amy J. Connolly, Neset Hikmet

User response to mandatory IT use: a coping theory perspective.

European Journal of Information Systems, 27 (4): 395-414

This year’s medal is awarded to Anol Bhattacherjee, Christopher J. Davis, Amy J. Connolly, Neset Hikmet all of which are based in the USA. Many prior studies have focused on IT adoption from a voluntary use perspective. However, in many organisations the use of IT systems is not a choice, but a mandatory requirement for fulfilling the work task. This paper advances IT adoption theory through investigating how users respond to IT systems in mandatory use environments. The paper provides a new taxonomy of user response's to mandatory IT use considering emotional and behavioural responses. The taxonomy is applied to empirical data to demonstrate the new insights it can provide illustrating how users may transition between different response types. The judges particularly liked the fact that the findings were applicable for a wide range of IT adoption situations and explained using interesting user stories making the paper appealing to both academics and practitioners. 

 

Amy Connolly Stafford Beer 2019.jpg

Amy Connolly receives the medal from OR Society President John Hopes on behalf of the rest of the team: Anol Bhattacherjee, Christopher J. Davis, Amy J. Connolly, Neset Hikmet

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