Operational Research Society News

Nigel Cummings shares how Valorie Hampton went from from struggling with an overwhelming amount of data to providing insights to senior decision-makers. There are many ways to start building your analytics knowledge.

The United Nations’ Department of Peace Operations has collated operational data on peace and security missions into a new repository, simply called ‘The Data Hub’. This free public library of datasets on peace and security has been published by the UN with the aim of empowering ‘data consumers’ across the world.

MyCamper earned the nickname ‘the Airbnb of camper vans’ by helping private owners rent out their vehicles to holidaymakers. However, the small team initially lacked the skills to manually build the necessary data-crunching tools.

A report, entitled Navigating Blind Spots: The State of Digital Marketing, reveals that 73 percent of 200 companies studied were caught off guard by new customer trends, despite having access to significant amounts of data on customer behaviour, purchase processes and preferences.

It is easy to appreciate that AI systems improve business workflows but what about ones that enable better human-to-human interaction? This is where AI-enabled CRMs come in.