Operational Research Society News

New research into picking operations shows how operational research can optimise efficiency whilst also making the warehouse workforce as COVID-safe as possible.

A study by global management consultants McKinsey shows that employees are leaving their jobs at unprecedented rates across the developed world, with many employers struggling to understand why.

MyCamper earned the nickname ‘the Airbnb of camper vans’ by helping private owners rent out their vehicles to holidaymakers. However, the small team initially lacked the skills to manually build the necessary data-crunching tools.

A report, entitled Navigating Blind Spots: The State of Digital Marketing, reveals that 73 percent of 200 companies studied were caught off guard by new customer trends, despite having access to significant amounts of data on customer behaviour, purchase processes and preferences.

It is easy to appreciate that AI systems improve business workflows but what about ones that enable better human-to-human interaction? This is where AI-enabled CRMs come in.