Optimising for Empathy

07 Mar 2020
Posted by: The OR Society
It is easy to appreciate that AI systems improve business workflows but what about ones that enable better human-to-human interaction? This is where AI-enabled CRMs come in.
07 Mar 2020
Posted by: The OR Society
It is easy to appreciate that AI systems improve business workflows but what about ones that enable better human-to-human interaction? This is where AI-enabled CRMs come in.
09 Nov 2019
Posted by: The OR Society
A new study has shown that when a product has variety, consumers are likely to discount positive recommendations for it and ignore influencers.
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